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 Can I acess MySQL remotely?
  Unfortunately you can not access MySQL remotely.
 My site is suspended. What do I do?
  Please make sure you have not received any notifications from our billing or technical department. In case you have not or you have any questions feel free to email us at with the following information: 1) The name
 I want to cancel hosting account. What do i do?
  If you feel that there was a lack of customer service or anything else not coming up to your standards, we would really like to work with you and resolve this to your satisfaction. Please let us know what we can do for you to reconsider y
 Forgot my password. Need to reset it. What do i do?
 Kindly email to with the following information included: 1) Current Domain name and username for this account. ( this information can be located in your welcome email.) 2) Your name, email, phone, home/office address
 How do I renew subscription?
  The most simple way to renew is to login to your member account (, click on renewal and select the plan you wish to renew.Besides, our software also sends our customers a renewal reminder throu
 I have not received account details for my order. What should I do?
  If you have not received your account details within the 24 hours post order, you may drop us an email at with following information included: 1) domain name. 2) Your name, email address, phone, home/office address used when signing
 Do you store Credit Card details?
  No we do not.
 How can I pay for your services?
  We can take all major credit and debit cards. Also paypal is available as a payment method. Also currently we accept the other 2 payment methods: Internet Bank Transfer and Cheque (Singapore only)
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